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How to Measure Digital Transformation

by maria

Digital transformation is the adoption of new technologies to change services or industries, to replace manual or non digitally controlled processes with computer-based or computer-readable processes, replacing existing non-digitally-controlled processes with computer-readable or electronic data, or replacing aged non-digitally-controlled processes with new computer-readable or electronic data. This process involves digitizing data, images, text, and other forms of information to provide better functionality, increased interactivity and accessibility to users, in a cost-effective and timely manner. This can be done using the Computerized Industries Information System (CIS) or Information Technology Enterprise Infrastructure (ITEI). In this process, the analog or traditional procedures and systems are replaced with new digital systems or procedures, which are more cost-effective and faster. It can also involve the creation of new or modified data structures, new forms of data interchange, new systems for data security, new distribution methods for data administration, or new means of data management.

However, it requires technical debt management to ensure that the digital transformation will occur in a manner that is consistent and sustained, with no interruptions due to discontinuity or lack of time or money. The IT department should create and deploy the necessary tools and frameworks needed for managing and monitoring the changes and maintain accountability for the change. They should also continuously evaluate and monitor the performance of the transformation to determine if it is being effectively rolled out by the enterprise. DIGITAL TRANSFORMATION is often used in various forms such as manufacturing automation to improve productivity, customer relationship management to improve services and sales, enterprise resource planning (ERP) to manage internal and external business activities, and software and hardware resiliency to address vulnerabilities. In addition, DIGITAL UTILITY is a way of describing transformations in services and products where there is an increase in the customization of service and product designs and delivery processes to enhance the service and product.

Creating and deploying dashboards can be one of the most difficult parts of creating a DIGITAL UTILITY environment. This process must begin with the collection of relevant data and then map the data into meaningful information. These maps and data can include: customer segmentation, vendor segmentation, functional assignments, and artificial intelligence detection to name a few. Once these data have been created and mapped, it becomes easier to see if DIGITAL UTILITY is a viable solution for the organization. After all, leaders are tasked to be visionaries and allow DIGITAL UTILITY to guide and direct their organizations in the direction that they want to go. In order for DIGITAL UTILITY to be successful, leaders must continually monitor the performance of their teams.

Another element of DIGITAL TRANSFERRING is providing direction where it is most important. In the case of organizations, this means updating organizational change capacity and improving collaboration among the different units. If leaders do not provide direction, they will not be effective at leading. One of the most important aspects of providing direction is learning about the desires and needs of their customer base. Learning about these desires and needs, will greatly affect and streamline the DIGITAL Transformation strategy. Additionally, if leaders do not learn and adapt, they will fail to realize the impact of digital transformations. Did you know: The right business name can have significant value if you ever want to sell it in the future. Look at some  business name ideas that’ll make a powerful impression.

Along with providing direction, leaders should also be continuously assess their digital transformation strategy. Although DIGITAL UTILITY was primarily developed as a performance management tool, the principles of the concept should also be utilized to improve overall performance. When conducting these assessments, leaders should first look at their business processes and how they are currently being managed. Next, they should evaluate whether their DIGITAL transformation strategy is being executed as it should be. Finally, they should analyze whether the goals of DIGITAL UTILITY and its components are aligned with the organization’s strategic objectives.

In conclusion, DIGITAL UTILITY is not a one-time investment into analytics and business intelligence. Organizations need to continually assess their current strategies, or integrate new digital analytics and DIGITAL transformational technology into their C-Level planning and development processes. However, the best time to implement a DIGITAL UTILITY program is not immediately after the introduction of the new digital technologies, but rather during the buildup phase. During this phase, organizations should implement strategies that help to align DIGITAL transformation with organizational objectives and aligning DIGITAL UTILITY with those same objectives only in a strategic and operational context. To achieve this goal, organizations need to conduct continual self-examinations and have them reviewed by outside, third-party eyes. This process of continuous self-examination is only possible when leaders develop meaningful DIGITAL UTILITY metrics that can measure progress, identify gaps in performance, and provide direction for the organization.


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